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Delivery
Your Huxtley Workwear Co. order is being shipped from our warehouse straight to your door! All items will be processed and delivered between Monday - Friday.
The total price of your Huxtley Workwear Co. order displayed at the checkout accounts for taxes* and delivery costs associated with your order! (*Orders shipping to Canada are subject to applicable sales tax. Orders shipping to any other country won't be charged sales tax.)
Free shipping
We offer free shipping to Canada and the United States on orders over CAD $125.
Enter code "Freeship" at checkout*.
*It can't be combined with any other promo code.
Shipping to Canada
- Free shipping on all orders over CAD $125 (Enter code "Freeship" at checkout, It can't be combined with any other promo code)
- Fixed shipping charge of CAD $14.99 in Canada for orders under CAD $125
-All Canadian orders are shipped via UPS or Canada Post—we’ll choose the fastest option. Delivery takes between 1 to 7 business days after your order date (estimated, not guaranteed). Once your package ships, you'll receive a confirmation email with a tracking number.
-We ship the same day!
-Orders placed after 2:00 PM EST will be shipped the next business day.
-Weekend orders (or those placed after 11 AM EST on Fridays) will ship on Monday or the next business day if it’s a long weekend (following Canada’s holiday schedule).
-Deliveries are made on weekdays only.
Here's some estimated delivery times for major Canadian cities:
Montreal, QC: 1-2
Toronto, ON: 1-3
Winnipeg, MB: 3-5
Saskatoon, SK: 4-6
Calgary, AB: 4-6
Vancouver, BC: 5-7
Fredericton, NB: 3-4
Halifax, NS: 3-4
Charlottetown, PEI: 4-5
St-John's, NL: 5-6
Shipping to the United States
-Free shipping for all orders over CAD $125 (+- USD $96) (Enter code "Freeship" at checkout, It can't be combined with any other promo code)
-Fixed shipping charge of USD $14.99 for orders under CAD $125 (+- USD $96)
-All US orders are shipped via UPS or Canada Post—we’ll choose the fastest option. Delivery takes between 2 to 8 business days after your order date (estimated, not guaranteed). Once your package ships, you'll receive a confirmation email with a tracking number.
-We ship the same day! (Subject to availability and volume; shipping times may vary during high sales periods.)
-Orders placed after 2:00 PM EST will be shipped the next business day. ((Subject to availability and volume; shipping times may vary during high sales periods.)
-Weekend orders (or those placed after 11 AM EST on Fridays) will ship on Monday or the next business day if it’s a long weekend ((following Canada’s holiday schedule)Subject to availability and volume; shipping times may vary during high sales periods.).
-Deliveries are made on weekdays only.
-As of August 28, 2025, we’re unable to ship to P.O. Boxes within the U.S.
Customs & Import Fees
Effective September 25, 2025 — Great news: orders shipped outside of Canada will no longer be subject to COD (Collect on Delivery) fees. No unexpected charges at the door—what you see at checkout is exactly what you’ll pay.
We know that in the past, some international customers experienced unexpected import charges, even though we were fully transparent about this and had clear warnings throughout our website, and we’re truly sorry for the frustration this created. However, it’s important to understand that these fees were never set or collected by us—they were applied directly by your government’s customs authorities under their own laws and regulations.
For that reason, we are unable to issue refunds for orders placed before September 25, 2025. Those charges were entirely outside of our control, and responsibility for them rests with the importing country.
Going forward, our process ensures full transparency: any duties, taxes, or fees (if applicable) are clearly handled at checkout, so there are no surprises upon delivery.
Thank you for your understanding and continued support—we’re proud to keep delivering quality products and fast, reliable service with no hidden costs.
Exchange & return
Exchange (Canada)
You can exchange any unused product within 30 days of purchase.
- Items must be in new condition—unworn, unwashed, with tags and original packaging intact
- Exchanges are free!
To start your exchange, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to exchange
Exchange shipments:
- Processed within 3 business days and delivered within 1-7 business days.
- Subject to product availability.
Exchange (USA)
You can exchange any unused product within 30 days of purchase.
- Items must be in new condition—unworn, unwashed, with tags and original packaging intact
- Exchanges are free!
To start your exchange, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to exchange
Exchange shipments:
- Processed within 3 business days and delivered within 2-8 business days.
- Subject to product availability.
Return policy (Canada)
You can return any unused product within 30 days of purchase.
- To qualify for a refund, items must be unworn, unwashed, with tags and original packaging intact. If these conditions aren’t met, we reserve the right to decline the refund.
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The customer is responsible for return shipping costs. A CAD $30 fee (covering shipping and restocking) will be deducted from your refund.
To start your return, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to return
Prefer an exchange or store credit? Those options are free of charge.
Important:
- Please include a copy of your original packing slip with your return.
- Refunds take 3-7 business days to appear on your original payment method once processed.
Final Sale: Items purchased during promotions cannot be refunded.
Return policy (USA)
You can return any unused product within 30 days of purchase.
- To qualify for a refund, items must be unworn, unwashed, with tags and original packaging intact. If these conditions aren’t met, we reserve the right to decline the refund.
-
The customer is responsible for return shipping costs. A USD $22 fee (covering shipping and restocking) will be deducted from your refund.
To start your return, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to return
Prefer an exchange or store credit? Those options are free of charge.
Important:
- Please include a copy of your original packing slip with your return.
- Refunds take 3-7 business days to appear on your original payment method once processed.
Return Due to Border Fees: (for orders prior to September 25th):
If you choose not to pay the applicable duties, taxes, or other import fees and the package is returned to us:
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A $100 CAD fee will be deducted from your refund.
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This fee covers the significant costs we are billed for by carriers and customs authorities, including return shipping and tariff/clearance charges.
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The $100 CAD deduction applies to all international orders, regardless of order value, because these costs are charged back to us once a package is refused at the border.
We want to be transparent so there are no surprises: accepting delivery and paying the required import charges is always the most cost-effective option for you.
Final Sale/ Closeout: Items purchased during promotions cannot be refunded.
If you have any questions on your order, email us at service@huxtley.com
