Refund policy
Return policy (Canada)
You can return any unused product within 30 days of purchase.
- To qualify for a refund, items must be unworn, unwashed, with tags and original packaging intact. If these conditions aren’t met, we reserve the right to decline the refund.
- The customer is responsible for return shipping costs. A CAD $30 fee (covering shipping and restocking) will be deducted from your refund.
To start your return, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to return
Prefer an exchange or store credit? Those options are free of charge. (*One free exchange per order)
Important:
- Please include a copy of your original packing slip with your return.
- Refunds take 3-7 business days to appear on your original payment method once processed.
Final Sale: Items purchased during promotions cannot be refunded.
Return policy (USA)
You can return any unused product within 30 days of purchase.
- To qualify for a refund, items must be unworn, unwashed, with tags and original packaging intact. If these conditions aren’t met, we reserve the right to decline the refund.
- The customer is responsible for return shipping costs. A USD $22 fee (covering shipping and restocking) will be deducted from your refund.
To start your return, email service@huxtley.com with the following details:
- Full name
- Order number
- Item(s) you’d like to return
Prefer an exchange or store credit? Those options are free of charge. (*One free exchange per order)
Important:
- Please include a copy of your original packing slip with your return.
- Refunds take 3-7 business days to appear on your original payment method once processed.
Final Sale/ Closeout: Items purchased during promotions cannot be refunded.
If you have any questions on your order, email us at service@huxtley.com